FAQ

Orders are carefully prepared and dispatched from Stockholm, Sweden, within 0–2 business days.

Estimated delivery after dispatch is 1–3 business days within Sweden and 3–7 business days within the EU. Delivery times are estimates and may vary depending on the destination, shipping method and carrier delays.

Our jewelry can be purchased directly through our online store. Simply choose your piece, add it to your bag and complete your order securely at checkout.

VONSTEN Sweden is based in Stockholm, Sweden. Our jewelry is carefully selected for its natural stone character, timeless design and meaningful details. Each order is personally inspected, packed and dispatched from Stockholm with care.

Our jewelry is created or selected using natural stones, which means variations in colour, pattern, transparency and inclusions are to be expected. These natural differences give each piece its own individual character and make every stone unique.

We offer the secure payment methods displayed at checkout. Available payment options may vary depending on your location and the payment services currently available through our store.

We currently recommend placing orders using the secure payment methods available directly through our online checkout.

For questions regarding a larger or special order, please contact us at info@vonsten.com before placing your order.

We take the protection of your personal information seriously. Payments are processed through secure third-party payment providers, and Vonsten Sweden does not directly store your complete payment card details.

For more information about how we handle personal information, please see our Privacy Policy.